MotorClaim Accident Management

About MotorClaim

Ten years of accident management across the Greater Sydney Area — one phone call instead of a fortnight of phone calls.

A representative replacement vehicle handover in Sydney

Representative imagery

Who we are

MotorClaim Accident Management is the trading name of Motor Claim Management Pty Ltd. For ten years we've handled vehicle accident claims across the Greater Sydney Area, from the first phone call at the roadside through to the repaired car back in your driveway.

We're an accident management company, which means we're not your insurer and we're not a panel shop. We sit between you and everyone else involved — the tow operator, the assessor, the repairer, both insurers — and we make them work to a schedule instead of leaving you to chase them. Where you're not at fault, we recover eligible costs from the at-fault party's insurer rather than sending you a bill.*

*$0 excess — how it works. If your accident was not your fault and you can provide the at-fault driver's details (including their insurer), we recover all costs from the at-fault party's insurer — you pay nothing out of pocket. If you were at fault but your policy gives you the right to choose your own repairer and we carry out the repairs, we will waive your excess or contribute up to $1,000 towards it. Every case is assessed individually before we confirm — call 1300 255 588 and we'll tell you where you stand in minutes.

What we do

One-stop vehicle accident management. We look after everything required to get your vehicle back to you.

  • 24/7 accident towing across the Greater Sydney Area
  • Repairs through our partner Crash Solutions P/L, or the licensed repairer of your choice
  • Like-for-like replacement vehicles, delivered and collected
  • Claims lodged and managed with both insurers
  • Free legal advice through our legal partner EXC Law Pty Ltd
  • Door-to-door service — you don't need to visit an office

How we work

  1. 01

    We answer.

    Accidents don't keep business hours. Someone picks up the phone at 1300 255 588 at three in the morning on a public holiday.

  2. 02

    We explain it in plain English.

    Excess, liability, credit hire, betterment — we'll tell you what each of them means for you before you agree to anything.

  3. 03

    We put it in writing.

    Every agreement you sign is explained line by line first. If a clause isn't clear, ask, and we'll go through it.

  4. 04

    We don't promise outcomes we don't control.

    Repair times depend on parts. Insurers move at their own pace. We'll tell you where your claim actually is, not where we'd like it to be.

Who we work with

Crash Solutions P/L — repairs

Our repair partner. Their workmanship carries a lifetime warranty for as long as you own the vehicle. You're never obliged to use them: in New South Wales the choice of repairer is yours, and we'll manage the job with whichever licensed repairer you nominate.

EXC Law Pty Ltd — legal

Our legal partner. Where liability is disputed, where the other driver was uninsured, or where you simply want to know your rights, they can advise you at no cost to you.* Information on this website is general in nature and is not legal advice.

*$0 excess — how it works. If your accident was not your fault and you can provide the at-fault driver's details (including their insurer), we recover all costs from the at-fault party's insurer — you pay nothing out of pocket. If you were at fault but your policy gives you the right to choose your own repairer and we carry out the repairs, we will waive your excess or contribute up to $1,000 towards it. Every case is assessed individually before we confirm — call 1300 255 588 and we'll tell you where you stand in minutes.

Where we work

The Greater Sydney Area, 24 hours a day, seven days a week. Because we work door-to-door, there's no office to visit and no counter to queue at — we come to your home, your workplace or the accident scene.

Company details

Legal entity
Motor Claim Management Pty Ltd
Trading as
MotorClaim Accident Management
ABN
87 660 165 104
ACN
660 165 104
Service area
Greater Sydney Area
Hours
24/7
Phone
1300 255 588

Your next move

We're here when it happens

Save the number now, so you don't have to look for it on the side of the road. 1300 255 588.

Call 1300 255 588
About MotorClaim | 10 Years of Accident Management in Sydney