Sydney accident management
Accident guides for NSW drivers
Plain answers to the questions people ask after a crash in Sydney, based on NSW Government guidance.
What to do after a car accident in NSW: a step-by-step checklist
A calm checklist for Sydney drivers after a crash: safety, exchanging details, when you must report to NSW Police (131 444), photos, towing and what to tell insurers.
Read the guide →Car towed after an accident in Sydney? Check these five things first
At a NSW accident scene you choose who tows your car and where it goes. Check the TT plate, read the Towing Authorisation Form, get a copy and a quote.
Read the guide →Getting a replacement car after a not-at-fault accident in NSW
If another driver caused your accident, you may be able to get a comparable replacement car while yours is repaired. What to check before signing, and how costs are recovered.
Read the guide →CTP, third party property or comprehensive: what pays for what after a crash in NSW
After a crash in NSW, the CTP green slip covers injuries, not vehicle damage. Here is what third party property and comprehensive cover, and what that means if you weren't at fault.
Read the guide →Not at fault in NSW: claim through your own insurer or the other driver's?
Someone hit you and admitted fault. Should you claim on your own policy or go to their insurer? How each route works, when you pay an excess, and which suits busy people.
Read the guide →The other driver won't respond, won't pay or has no insurance: what to do in NSW
The at-fault driver admitted it at the scene, then stopped answering. Or they have no insurance. Your options in NSW, step by step: letter of demand, Small Claims, your own policy and AFCA.
Read the guide →Can I choose my own smash repairer after a car accident in NSW?
The insurer wants your car at their repairer. When you can pick your own, what 'reasonable cost of repairs' means, and what happens if they say your quote is too high.
Read the guide →
Rather talk it through?
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